Career FAQs

Genesis Energy Careers

Common questions regarding searching and applying for jobs at Genesis Energy. Use the links below to jump to the appropriate section.


Registration and Login

Q: Do I have to register on your site to view available positions and submit an application?
A:
You may conduct a job search without being registered or logging in.  To submit an application, however, you must be registered and logged in.  If you have never been a Genesis Energy employee and are not already registered, you may access registration from the login page by clicking the ‘New User Registration’ button.

Q: What is my username?
A:
If you are not a current Genesis Energy employee, your username is the email address you entered in your registration. If you are a current Genesis Energy employee, DO NOT create a username and password.  Current employees should search and apply for jobs by logging into the Oracle application and selecting My Employee Connection/ Apply for Genesis Jobs.

Q: What do I do if I have forgotten my password?
A:
If you forget your password, you can reset it by clicking the “Did you forget your password?” link. When you click the link, the system will prompt you to enter your iRecruitment username. When you put in this information and click the submit button, a temporary password will be emailed to the email address that is on file for you. You will be asked to change your password once you login.

Q: What do I do if I reset my password but it still doesn’t log me in with the password I received?
A:
If you’re copying the password and pasting it in, please be careful not to copy a leading or trailing blank space. If you’re typing it in, please watch for numbers that could be mistaken for alphabets (0 and O) and vice-versa. If you’ve failed to login 3 times in a row, you will need to click on “Forgot Password” again to unlock your account.

Q: I’m a former employee of Genesis Energy.  Do I register just like everyone else?
A:
Former employees of Genesis Energy who were employed since January 1st, 2010 must register again using a separate link provided on the job site to link their account to their prior service record. The button is labeled ‘Former Genesis Energy Employee’. If your employment with Genesis Energy ended prior to January 1st, 2010, you should register as a new user.

Q: How can I update my contact information?
A:
Clicking the “Manage My Account” link will prompt you to login to your account. After logging in, you will be able to update your personal information, employment history, preferences and login information.

Q: What does the magnifying glass icon do?
A:
The magnifying glass icon means that there is pre-defined data that belongs in that field. Whenever there is a magnifying glass icon, you should click it and then click the “Go” button in the Search area (there is no need to enter any criteria). The system will return a list of approved values for that field in the “Results” section.  To choose the value you want, click the “Quick Select” icon in the row of the value.  You can also enter the % symbol into the field next to the icon and click tab to see the list of values available to choose from.

Q: When I click on the magnifying glass icon, why doesn’t anything show up?
A:
Your internet browser may be blocking popup windows. Popup blockers could be present in your internet browser, toolbar, Anti-Virus or all of these. The steps to disable them depend on the software and a few examples are given below. Similar information for other software can be found all over the internet.

For Internet Explorer 7 & above, click Tools > Pop-up Blocker. Click Turn Off Pop-up Blocker

For Mozilla Firefox, navigate to Tools > Options > Content. Uncheck Block Pop-Up Windows

Please close the browser completely and try all over again.

Q: Do I have to register each time I want to apply for a job?
A:
You only need to register for iRecruitment once. After that, you can log into the system any time you wish to view or apply for jobs, or make updates to your application. However, keep in mind applying multiple times for the same position does not give you an advantage.


Search/Apply for Jobs

Q: Can I fax or email my application or resume directly to the hiring office location?
A:
All job applications must be submitted through the Genesis Careers website, which will list all current openings at the company.   You can add your profile/resume to our careers database at any time, even if you do not apply for one of our open positions.

Q: How do I apply for a job?
A:
Click on ‘New User Registration’ button if you are not already registered and follow the instructions to create your online account. If you are already registered, then just log in.

On the ‘Home’ tab, click the ‘Search for Jobs’ link located to the top right of the screen. Use the fields provided to refine your job search.

Select the job you want to apply for and click on the ‘Apply Now’ icon. The first part of the application process is to review the account for accuracy. You may also upload a resume, or add other documents such as cover letter or references.

Q: How do I search for available jobs?
A:
On the home page, you have several options to begin a job search:

  1. Click on the “New Jobs (Last 7 days)” link to view jobs that have been posted in the last 7 days
  2. Click on the “Advanced Jobs Search” link to search for jobs using any of the following criteria:
    • Keyword Search
    • Date that the job was posted
    • Job Category
  3. Conduct a simple job search directly on the home page by entering criteria into the search fields and clicking ‘Search’.
  4. The ‘Jobs’ tab at the top of the screen (next to the “Home” tab) provides an option to conduct a simple job search.
  5. After options 1 or 2 or entering criteria into the search fields and clicking ‘Search’, a list of currently open jobs that meet the specified criteria is displayed. The search results are listed in a results table.

To view more details of a job posting that is of interest to you, click on the ‘Job Details’ of the vacancy.

Q: I don’t have a resume. Can I still apply for jobs based on my profile?
A:
Yes.  The system will generate a resume for you based on the information you include on your profile.  However, this resume will only be created once and will not be updated if you change the information in your profile.  Therefore, we recommend that you attach your own resume to your profile, using one of the supported file types shown below.


Resume Upload/Attachments

Q: Which types of files are supported as attachments?
A:
The types of files supported in iRecruitment are:

  • DOC – Word Document
  • DOCX – Docx Document
  • HTM – HTM Document
  • HTML – HTML Document
  • JPEG – JPEG Image
  • JPG – JPG Image
  • ODT – Open Office Document
  • PNG – PNG Image
  • PDF – PDF Document
  • PDT – PDT Document
  • RTF – RTF Document
  • TIF – Tagged Image File
  • TIFF – Tagged Image File Format
  • TXT – Text Document
  • WPD – Corel Word Perfect Document
  • WPS – MS Works Document
  • XLS – Excel Sheet
  • XLSX – MS Open XML Excel Sheet

Q: Can I be notified when new positions become available?
A:
No .You will have to search for new jobs using the appropriate links on www.genlp.com, under the Careers link.

Q: How does the application process work at Genesis Energy?
A:
If your application and resume reflect that you possess the minimum qualifications listed in the posting, your application will be considered for the position. Human Resources will work with the hiring department to determine which candidates’ qualifications most closely align with the needs of the respective organization. You will hear from Human Resources or the appropriate hiring department directly if you are selected for an interview.  It is imperative that your resume provide an accurate portrayal of your education, work experience, certifications and qualifications.

Q: Will I be able to submit samples of my work (e.g., writing, presentations, certifications, etc.)?
A:
If you are selected for an interview, you will be given an opportunity to present any writing or work samples.

Q: When will I be contacted about my job submission?
A:
If you are selected for an interview, Human Resources or the hiring department will contact you.

Q: Can I contact anyone regarding the status of my application or an evaluation of my profile?
A:
You can view the status of your application when you login to your account. Under “Jobs Applied For” section, you can view all active job applications and the status should indicate “Active Application”, “Interview”, “Offer” and so on. If you are selected for an interview, Human Resources or the hiring department will contact you and there is no follow up expected from applicants after submitting their applications. Genesis Energy’s Help Desk can only assist in resolving technical problems with the system and will not be able to answer questions regarding the status of applications or other career advice.

Q: Can I update a resume/profile I already submitted for a vacancy? How?
A:
Yes. You can log into your iRecruitment account and perform an “Upload Resume” action. The system will ensure that all your active applications are updated to reflect your new resume and profile.  You should update your resume before you apply for a position.  Once the position has closed, or your resume has been processed by a recruiter, you will not be able to update your resume for that position.

Q: Should I include a cover letter?
A:
You are not required to submit a cover letter but you may do so if you choose.


Inquiries/Help

Q: How do I check the status of my application? I want to verify that my submission has been properly submitted and/or received.
A:
You can view the status of your application when you login to your account. Under “Jobs Applied For” section, you can view all active job applications and the status should indicate “Active Application” or “Terminate Application”. “Terminate Application” means you are no longer under consideration for the position.  If you are selected for an interview, Human Resources or the hiring department will contact you and there is no follow up expected from applicants after submitting their applications. Genesis Energy’s Help Desk can only assist in resolving technical problems with the system and will not be able to answer questions regarding the status of applications or other career advice.

Q: What do I do if I have problems viewing Genesis Energy job postings or using the online application?
A:
For the speediest resolution, please ensure you go over all the Frequently Asked Questions (FAQs) thoroughly.  If your problem remains unresolved after going through the FAQs, you may contact us at jobshelp@genlp.com.

Please remember that the Help Desk can only assist in resolving technical problems with the system and will not be able to answer questions regarding the status of applications or the overall activities within Recruiting.

Q: How can I make sure my profile information is secure on your website?
A:
When you have finished searching and/or applying for jobs, be sure to click the “Logout” button in the top right side of the window.

Q: Should I use the links instead of the browser buttons to navigate?
A:
Yes, use the links on the page to navigate and avoid using your browser’s “Back” button.

Q: I need an accommodation to help me complete the application or hiring process. Who do I contact?
A:
Genesis Energy is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability.  Applicants who require a reasonable accommodation for any part of the application or hiring process may contact us at jobshelp@genlp.com.  Determinations on requests for reasonable accommodation will be made on a case-by-case basis.